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United Way of Marathon County

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Home > Media Releases > 211 helpline and encourages Americans to utilize the resource for assistance accessing federal, state and local aid

211 helpline and encourages Americans to utilize the resource for assistance accessing federal, state and local aid

Wausau, WI- United Way of Marathon County is proud to support a 211 Call Center. Last year 211 answered 19,099 requests for help from residents, providing 32,523 referrals to community resources.  The call center had a 22% increase from the previous year. 

211 is a free and confidential service that helps people across North America find local resources they need. With more than 200 agencies and thousands of caring local experts across all 50 states, 211 is the most comprehensive source of information about local resources and services in the country. Whether you lost your job during the pandemic or you’re experiencing another financial or emotional hardship, the 211 team is here to help. Visit 211.org or call 211 to get connected to a specialist. 211 connects people from all communities to the essential health and human services they need, 24 hours a day, seven days a week, through phone, email, text and webchat.  Our 211 serves residents of Marathon County and seven others.

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