United Way’s 2-1-1 is a free, confidential information & referral 
service – available 24/7 for your health and human service needs. Our 2-1-1 serves residents of Marathon, Portage, Lincoln, Oneida & Vilas Counties. Our 2-1-1 program is nationally accredited by the Alliance of Information and Referral Systems (AIRS).
2-1-1 can help you find information or services for a variety of needs. Are you looking for a parenting class? Need to find health insurance? Being evicted or having trouble buying groceries? 2-1-1 can help you find solutions.
There are six easy ways to access information. Choose the one that’s best for you:
Call an Information Specialist, 24/7. Simply dial 2-1-1 (or 715-848-2255 or 800-922-5590). Language interpreter service is available if needed.
ChatChat with an Information Specialist Monday – Friday 8 a.m. – 12 noon.
Text your zip code to 898211 Monday – Friday 8 a.m. – 4 p.m.*
Search DatabaseSearch our online database, anytime, anywhere. It’s mobile-friendly and easy to use. Be sure to add your location to get information targeted to your area.
Email your question to askus@unitedwaymc.org
Download PublicationsDownload free community resource publications.
*Standard msg & data rates may apply. Text STOP to opt-out. HELP for help. For end-user privacy and terms and conditions of texting with 898211, go to: http://www.preventionpaystext.com/policies/
Reports
United Way’s 2-1-1 also tracks why people call and what needs can’t be met with current resources. This information is helpful in identifying and addressing gaps in services in the community. Read United Way’s 2-1-1 2018 Annual Report.
Your Support
Because of you, United Way’s 2-1-1 was able to respond to 5,242 requests for help from Marathon County residents in 2018. Thank you, donors and 2-1-1 specialists for making sure people have access to 2-1-1 and community resources.
Katie’s Success Story:
While Katie was going through a divorce, her employer notified her that they were laying her off. Being a single parent of five minor children, she tried her best to make ends meet. She contacted a couple of agencies for help with her housing and utility bills as well as 
help with food. The assistance Katie received was limited and she continued to struggle.
Then Katie called United Way’s 2-1-1. An Information Specialist referred Katie to local programs that could help. In a follow-up call, Katie shared that she received the assistance needed to get back on track of becoming financially stable again. Katie was very thankful for 2-1-1 and commented, “My stress level is so much less now. Thank you so much for helping me.”
