United Way’s 211 is a free, confidential information & referral service – available 24/7 for your health and human service needs. Our 211 serves residents of Marathon, Portage, Lincoln, Oneida & Vilas Counties. Our 211 program is nationally accredited by the Alliance of Information and Referral Systems (AIRS).
211 can help you find information or services for a variety of needs. Are you looking for a parenting class? Need to find health insurance? Being evicted or having trouble buying groceries? 211 can help you find solutions.
There are six easy ways to access information. Choose the one that’s best for you:
Call an Information Specialist, 24/7. Simply dial 211 (or 715-848-2255 or 800-922-5590). Language interpreter service is available if needed.
Chat with an Information Specialist Monday – Friday 8 a.m. – 12 noon.
Text your zip code to 898211 Monday – Friday 8 a.m. – 4 p.m.*
*Standard msg & data rates may apply. Text STOP to opt-out. HELP for help. End-user privacy and terms and conditions of texting with 898211: www.preventionpaystext.com/policies/
Search Database
Search our online database, anytime, anywhere. It’s mobile-friendly and easy to use. Be sure to add your location to get information targeted to your area.
Email your question to askus@unitedwaymc.org
Download Publications
Download free community resource publications.
Reports
United Way’s 211 also tracks why people call and what needs can’t be met with current resources. This information is helpful in identifying and addressing gaps in services in the community. Read United Way’s 211 2019 Annual Report.
